The easiest way to order DTF transfers is through this website. Choose between ordering:
Then just confirm sizing, quantity, and upload your design file (before uploading, be sure your design file meets our Artwork Guidelines).
If your order is still 'Waiting To Be Processed', then YES, you can request to cancel the order. Simply login to your account, click on the order you want to cancel, and use the 'Cancellation Request' button.
If the cancellation is approved, you will receive an email notification and be issued a refund.
If your order status has changed to 'In Production', then NO,we have already started printing and your order cannot be cancelled.
Some exceptions can be made, depending on the timing, the size of the order, etc... But the above rules will apply to most orders.
If you have questions or need assistance cancelling your order, you can talk with us during normal business hours Monday - Friday, 8:30am - 4:30pm Pacific Time.
Chat: click the button in lower left corner of your screen
Yes, you can request us to RUSH or expedite your order for an additional fee.
This option can be found on the Shopping Cart or Checkout page.
If you do not see the RUSH option on the Checkout page, it is because your order total is more than $600.00. Normally orders over $600 do not qualify for a Rush. But if you have an order larger than that and need it in a hurry, Contact Us to see what we can do for you.
Yes! When ordering your DTF Transfers, select the 'Help From Designer' option. An artist help fee of $25 will be added for up to 30 minutes of assistance. This fee is non-refundable.
Vector artwork is preferred, as it gives the highest quality print. Raster artwork is acceptable, but make sure the quality is at least 300dpi at the actual size you want it printed. DPI less than 300 can result in bad print quality and fuzzy/pixelated edges.
Our Preferred File Formats are PDF and PNG
Acceptable File Formats using our Designer Studio:
Acceptable File Formats using our Upload Form:
'DTF by Wellington' is the newest division of Wellington House Inc - a leader in heat transfers with over 40 years of experience. You benefit from our team's wealth of knowledge, speed of service, eye for quality, and connection with established suppliers.
DTF (direct-to-film) transfers are full color, printed heat transfers. Using CMYK and White inks, your design is printed onto a clear polyester liner, coated with an adhesive and heat cured. After curing, the transfers are ready to heat press onto your garment or store on the shelf for later use. DTF printing allows for fine detail, unlimited colors and gradients with no outlines. 'DTF by Wellington' transfers are applied at 290° for 12-15 seconds making them compatible with a wide array of garments and fabrics.
Here is our minimum and maximum size:
Maximum file size for upload is 150mb.
These transfers easily heat apply to cotton, polyester, poly/cotton blends, and tri-blends at 290° for 12-15 seconds at Medium #5 pressure. Peel hot or cold. Optional: cover and seal an additional 5 seconds for a matte finish and superior hand.
DTF Transfers can also apply to Nylon and Spandex, but results may vary so testing is recommended.
DTF Transfers should withstand 50 washes. For longer life, we recommend cold wash and tumble dry low settings.
No, exact color matching is not provided. Transfers are printed in CMYK not RGB. The colors on your screen are not an accurate representation of how artwork will print.
DTF Transfers will only print with a white background if the design file is setup and saved that way.
White backgrounds are part of your design file when:
PDF files will always appear to have a white background/page, but this doesn't mean that it will print that way. Design programs like:
will allow you to save a PDF without a white background. Just make sure there are no white layers or objects you do not want printed.
Canva users will ALWAYS need to download their files as a PNG with transparent background. Downloading a PDF will include a solid white background, and this will get printed.
Our system supports RGB and CMYK for submitting artwork. However, the prints are produced in CMYK ink, so to get as accurate of colors as possible, submitting files with CMYK colors is recommended.
The DTF printers, inks, and other materials we use for our ‘in-house’ DTF production are the result of painstaking research, development, and fine-tuning. We consider this information proprietary and therefore choose not to share. We encourage you to research the various options available in this market to suit your individual needs.
Standard DTF Transfer production takes 2-3 business days.
RUSH production can usually be completed within 1-2 business days (depending on the size and complexitiy of the order). Maximum order size for RUSH production is $600.00.
The cutoff time for receiving orders is 12:00pm PT Monday-Friday. Any orders placed after 12:00pm PT are considered received the following business day. Orders placed after 12:00pm PT on Friday are considered received Monday.
Shipping times vary, depending on your location and the shipping service you choose.
Here is a UPS shipping map to show a rough estimate of how many days it would take to deliver
DTF Transfers arrive on a sheet or a roll. At this time we do not offer pre-cut individual designs.
No, we do not combine DTF orders with other products. All DTF orders are processed and shipped independently of other items. This ensures you get your DTF transfers quickly and avoids any confusion or delays.
We do not ship directly to locations outside the US. However if you are using a Shipping Broker or Freight Forwarder, we can ship your package to their location. After receiving the package, they will be responsible for handling the customs, taxes, and international shipping.